The Most Common Questions On iPhone X Not Working (Camera, Flashlight, Touch And More)

Is your brand new iPhone X is making you frustrated? You bought the phone recently and already facing issues? What to do when you iPhone X not working? When Apple launched their iPhone X, they claimed this phone to have a “Super Retina Display, TrueDepth Camera System, Face ID and A11 Bionic Chip with Neural Engine.”

Since then, this $999 overpriced set has created a lot of hype. But there is a problem- iPhone X has a lot of customer complaints. Some claim their flashlight is not working. Some even say the Touch of the iPhone X is not working. In this article, I collected complaints about why parts of the iPhone X are not working. And gave direction to solve the problems.

Most Common Questions On iPhone X Not Working

Why My iPhone X Touch Is Not Working?

Why My iPhone X Touch Is Not Working

The touchscreen is a crucial part of any smartphone. If the Touch is not working, you can’t use the mobile. There are many reasons, known or unknown, for a touchscreen not to work. These can be cold weather that slows down the processor. Or a simple bug problem. Now, what can you do when the Touch of your iPhone X is not working?



Rebooting often solves most of the problems, although we don’t know why. 

  • Tap and press the volume up button of your phone.
  •  Then press the volume down button.
  • Now hold the power button until the Apple logo appears on the screen.

This will automatically boot the phone and turn the power on. Now check the touchscreen. If this method doesn’t work, the next steps are for you:

Screen Protector

Screen Protector

We often use a glass to protect our phone, in case it slips. Sometimes the problem can be with the glass and not the screen. Try to open the protector or go to a nearby service store to open it.

Heat It Up

Heat It Up

Cold weather can affect your iPhone, as I said earlier. You can try to warm the phone a little bit. (No! Don’t put the phone in a fire or the oven) Do this instead:

  • Turn off your phone.
  • Use a blanket and make a burrito with your iPhone. 
  • Then turn the power on and check the Touch.
  • Update the IOS

The touchscreen problem can also be a big bug issue. Update the latest IOS version to see if they solved the bug issue.

Disable 3D Touch

Disable 3D touch

3D touch is available in iPhone 6S, 7, 8, X, and XS models. It is pressure-sensitive and hardware-based. Turning off 3D-touch can be effective sometimes. 

How Can You Turn Off The 3D Touch?

How can you turn off the 3D Touch

  • Go to settings.
  • Tap accessibility.
  • Press the touch option
  • Toggle off the 3D Touch

Factory Reset/ Hard Reset iPhone X

Factory Reset Hard Reset iPhone X

data-preserver-spaces=”true”>Factory reset will make your iPhone a brand new one, like a newly bought one. Make sure to back up all data, media, files to your pc.  Sometimes changing the settings can cause trouble. Factory reset will take the setting back to normal. Now, how to factory reset your iPhone?

  • Go to settings
  • Tap general
  • Reset
  • Tap to erase all content or data for a hard reset.
  • You will need to give a touch id or password.

But remember to back up all the data. Don’t know how to backup your data? Don’t worry; we got you covered. You can use iCloud(on iPhone) or iTunes(on PC) to take backup.

How To Backup iPhone X With iCloud?

How To Backup iPhone X With iCloud

  • Go to settings
  • See your name there? tap that
  • Tap on iCloud
  • Start iCloud backup.

How To Backup iPhone Using iTunes On PC?

How To Backup iPhone Using iTunes On PC

  • Download the latest iTunes version
  • Connect the phone with pc with a cable
  • A box will appear.
  • Tap on the apple and select backup.

 Why is The Flashlight On iPhone X Not Working?

Why is The Flashlight On iPhone X Not Working

Phone flashlight is a very handy feature. It helps me every time there is a load shedding. But the flashlight can sometimes not work properly. This can be because of any damage that happened to the phone. Phone battery, settings, or any other restriction in the setting can cause the flashlight not to work.

How Do I Fix The Flashlight On My iPhone X?

How Do I Fix The Flashlight On My iPhone X

Check Settings

Check Settings

There is a high chance of any restriction you accidentally touched. Check flashlight settings. 

Do Not Disturb Mode

Do Not Disturb Mode

There is a special feature on iPhone 6 to the latest iPhones; the do not disturb mode. This feature is helpful when you are trying to focus on a task. Your flashlight will not turn on if this mode is on. 

Low Battery

Low Battery

Flashlight consumes a lot of battery. Your flashlight may not work because there is a low battery percentage showing. The phone is trying to save battery, so the flashlight is not turning on.

Camera Issue

Camera issue

There are two flashlights, one in the camera and the other in the manual one. If the camera is on, a flashlight will not work.

 Other Damage 

Other Damage

Physical or water damage do more harm than it seems. A flashlight is the outer portion of the phone. So there is a high chance of damage. Maybe you kept it on a table; there was water. Maybe you kept the phone loudly on a surface, which caused physical damage.

Why My iPhone X Camera Is Not Working? (The Black Screen Issue Of iPhone X)

Why My iPhone X Camera Is Not Working (The Black Screen Issue Of iPhone X)

The camera is probably the main reason you bought this expensive phone. And the camera not working is the biggest frustration. I know. If your iPhone is facing the following issues, then it is a camera problem-

  • Frozen camera: You cannot click a picture or do anything. The camera app is frozen
  • Flashlight: There might be out of nowhere flashlight turned on. And you cannot turn it off.
  • Some options are missing
  • The rear camera screen is black. 

How To Fix The iPhone Camera Not Working Issue?

How To Fix The iPhone Camera Not Working Issue

Turn Of Voice Over Command

Turn Of Voice Over Command

You can click pictures by using your voice. This is called the voice-over command. Sometimes this command cannot run and stops the camera app.

Tap The Screen

Tap The Screen

If you are experiencing the rear camera black screen issue, double-tap the screen. Then there will be a front camera. If the front camera is okay, then double-tap again to see if the black screen is gone.

 Why My iPhone X Camera Only Works On 2x?

Why My iPhone X Camera Only Works On 2x

Your iPhone X’s camera pops up as all blacks, and doesn’t you do anything unless you hit the zoom button. That switches it to 2X zoom. Only then the camera works. Did you experience this issue? Try these methods:

  • Try to reboot your phone. 
  •  If not works, try a hard reset. (of course, backup first)
  • Go to Apple service center.

What Are The Drawbacks Of The iPhone?

  • The battery life isn’t quite long enough.
  • Apple is frugal with storage.
  • Google applications on iOS aren’t nearly as useful as they are on Android.
  • It’s challenging to locate the greatest apps on the App Store.
  • Autocorrect is vexing (particularly for individuals who do not proofread).

I have searched all across the internet to find these problems. I have experienced some of them in my iPhone X. I shared the methods I followed that worked pretty well for me. If you have other problems with your iPhone X, feel free to share them in the comment box! I will solve them.


I hope now you know What to do when your iPhone X not working.

Frequently Asked Questions:

1.What Are Common Problems With iPhone X?
Ans: The current list of iPhone X problems includes some of the most common iPhone issues like weird battery drain, busted Wi-Fi, finicky Bluetooth, and UI lag issues. We’re also hearing about hardware-related problems with the device’s Face ID facial recognition, 5.8-inch OLED screen, and speakers.
2.Why Does My iPhone X Become Unresponsive?
Ans: It’s reasonably likely that the iPhone X screen occasionally freezes or becomes unresponsive due to some particular software issue, whether it’s a bug in a particular app, or iOS itself, or whether some daemon is running in the background and suddenly consuming excessive resources leading the device to become so slow.
3.Why Is My iPhone Acting Up Today?
Ans: The issue might be that the cache on your iPhone’s App Store app—the place that it stores temporary information—needs to be cleared out. … You simply need to open up the App Store, and tap one of the icons at the bottom 10 times in a row. Make sure you tap the same icon in a quick succession.
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